“The session was engaging and interactive and upbeat, and had lots of really good content to it. The retailers loved it.”
Curium X Škoda
Škoda UK recently hosted their ‘Leading with Human Touch’ event at the National Learning Centre.
Across the week, more than 200 Sales and Aftersales Managers from their retailer network, joined by CSC and Brand colleagues, came together to explore how they can lead their teams to bring Human Touch to life every day. Participants were engaged in conversations about coaching, recognition, and role‐modelling the Human Touch guiding principles, ensuring every team member feels supported to do their best work.
We loved partnering with Škoda. More so, we enjoyed working alongside a brand that continues to innovate, evolve and put people at the centre of everything it does is something we genuinely value. The energy throughout this programme was incredible.
Across all five days, engagement levels were exceptionally high, with participants fully embracing the discussions, activities and opportunities to learn from one another. There was a real buzz in the room, creating a learning experience that was not only enjoyable but genuinely impactful.
At Curium, we work with many automotive brands across the UK, and one thing that consistently stands out is the industry’s commitment to transformation and innovation. It is a sector that never stands still, always looking ahead, improving and adapting. We continue to be impressed by the people and organisations driving that change, and we love being part of that journey. Knowing that our work helps shape positive change for people, teams and businesses is what makes partnerships like this so rewarding.
Across the five days, our Principal Consultant & Head of People Transformation Stuart Bailey, guided participants through key concepts including mindset, behaviours, self-identity and resilience. Through engaging discussions, practical tools and personal reflection, participants were encouraged to think differently about the impact they have on their teams and the role they play in shaping workplace culture.
The feedback from attendees and stakeholders reinforced the value of creating experiences that connect with people on a deeper level:
“Curium has got that understanding of the people, which means you get the engagement, which means you get them to change behaviour. And I think the value there for me is that people still quote him from the previous event we did.”
“Stu understands how to make people feel. He just gets it. And totally targets his talk to the audience. We’re talking at investor level, through to the doing people: each of them have reacted in a similar way.”
Across businesses, we are shaping the future of leadership, culture and customer experience across the automotive industry.
“Curium brought clarity, structure and a human touch to change. Their prioritisation approach has helped us finally gain control over a growing portfolio, and their coaching has built confidence across the team."
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