In partnership with CSG, Curium designed a bespoke leadership programme with the goal that after the six months CSG leaders would inspire and motivate themselves and others to achieve personal, team and business goals.

The leadership programme consisted of six workshops (Voyage Journeys), supported by one-to-one coaching sessions to embed the learning.

At the start of the programme all leaders completed a behavioural referencing assessment which helped them understand themselves and their teams better. The impact of better understanding their own and others’ communication styles has led to benefits such as: leaders being able to utilise their teams’ strengths better, being able to communicate more effectively, respecting each other’s differences and less conflict in between individuals.

Having inspirational and resilient leaders, who have the skills and confidence to help colleagues and clients succeed, is critical to the future success of CSG.

Participants mentioned that the tools and techniques have been especially useful to them when helping their team members cope with the impacts of COVID. Things like understanding individual preferences have helped leaders to provide the right level of support to their team members. Furthermore, the resilience training the leaders received has enabled them to upskill their teams on using tools and techniques to support them through challenging times.